Privacy policy
Privacy Policy
Last updated: June 19, 2026
Try Vitaris operates this store and website, including all related information, content, features, tools, products and services, to provide you with a personalized shopping experience (the "Services"). Try Vitaris is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, or share personal data when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our terms and conditions and this Privacy Policy, this Privacy Policy will take precedence with respect to the collection, processing, and sharing of your personal data.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read and agree to the collection, use, and sharing of your data as described in this Privacy Policy.
What Personal Data Do We Collect or Process?
When we use the term "personal data," we refer to information that identifies you or can be directly associated with you. Personal data does not include information collected anonymously or anonymized so that identification is not possible. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data:
- Contact data including name, postal address, billing address, shipping address, phone number, and email address
- Financial data including credit, debit card and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details
- Account information including username, password, security questions, configurations, and settings
- Transaction information including items you view, add to cart, wishlist, purchase, return, exchange, or cancel, and your past transactions
- Communications with us including information you provide when contacting customer support
- Device information including information about your device, browser or network connection, IP address, and other unique identifiers
- Usage information including information about your interaction with the Services, including how and when you use or browse the Services
Sources of Personal Data
We may collect personal data through the following sources:
- Directly from you, such as when you create an account, access or use the Services, communicate with us, or otherwise provide your personal data
- Automatically through the Services, such as from your device or when you use our products or Services or visit our website, including through cookies and similar technologies
- From our service providers, such as when we engage them to enable certain technologies and they collect or process your personal data on our behalf
- From our partners and other third parties
How Do We Use Your Personal Data?
Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:
- Providing, personalizing, and improving the Services — including processing payments, fulfilling orders, managing your account, organizing shipping, facilitating returns and exchanges, and creating a personalized shopping experience
- Marketing and advertising — including sending marketing communications by email, SMS, or mail, and displaying online advertising based on your activity
- Security and fraud prevention — including authenticating your account, detecting and investigating potentially fraudulent or illegal activity
- Communicating with you — including providing customer support and responding to your inquiries
- Legal reasons — including complying with applicable law, responding to legal processes, and enforcing our terms and policies
How Do We Share Personal Data?
We may share your personal data with third parties for legitimate purposes, including:
- Shopify and service providers acting on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping)
- Business and marketing partners who provide marketing services and display advertising to you
- When you request or consent to sharing information with third parties
- Within our corporate group or affiliates
- In connection with a business transaction such as a merger or insolvency, or to comply with applicable legal obligations
Our Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal data about your access to and use of the Services. Data you submit to the Services is shared with Shopify and third parties who may be located in countries other than your country of residence. For more information about how Shopify uses your personal data and your rights, please visit the Shopify Consumer Privacy Policy.
Third-Party Websites and Links
The Services may provide links to third-party websites or platforms. We are not responsible for the privacy or security of those websites. Please review their privacy policies before submitting any personal data.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal data from minors. If you are a parent or guardian of a child who has provided us with their personal data, please contact us to request deletion.
Security and Retention of Your Data
We cannot guarantee perfect security. We recommend you do not use unsecured channels when submitting sensitive information. We retain your personal data as long as necessary to manage your account, provide Services, comply with legal obligations, resolve disputes, and enforce applicable agreements.
Your Rights and Choices
Depending on where you reside, you may have some or all of the following rights regarding your personal data:
- Right of access — to request access to the personal data we hold about you
- Right to deletion — to request deletion of your personal data
- Right to correction — to request correction of inaccurate personal data
- Right to data portability — to receive a copy of your personal data and request transfer to a third party
- Managing communication preferences — you may opt out of marketing emails at any time using the unsubscribe link in our emails
To exercise these rights, contact us using the details below. For more information about how Shopify handles your data, visit https://privacy.shopify.com/en.
International Transfers
We may transfer, store, and process your personal data outside the country where you reside. When transferring data outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date accordingly.
Contact Us
📧 support@tryvitaris.com
🌐 www.tryvitaris.com